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   -> 移动开发 -> iOS开发 - 不要轻易更改App分级 -> 正文阅读

[移动开发]iOS开发 - 不要轻易更改App分级

最近处理了一件比较棘手的被拒问题,因4+级别的app在苹果审核时展示了赌博类广告,因此,审核被拒,并要求将app定级从4+改为17+,具体经过是这样的。

App提交审核后,被拒了,看了一下被拒缘由,是:

Guideline 2.1 - Information Needed


We're looking forward to completing our review, but we need more information to continue. Your app uses the AppTrackingTransparency framework, but we are unable to locate the App Tracking Transparency permission request.

Since you indicated in App Store Connect that you collect data in order to track the user, we need to confirm that App Tracking Transparency has been correctly implemented.

说实话看到上面这一段后,就没太注意后面的内容了。因为App Tracking Transparency permission request,已经有过不弹出而被拒的经历了,我很快就按已经回复过的经验进行了再次回复,前面都是这样就过了的。 可没想到苹果很快就回复了。

Hello,

Thank you for your reply.

However, we continue to find that the previously communicated issue persist.

Regarding 2.3.6 guideline issue, the rating you have selected, 4+, is inconsistent with the content of your app.

Since your app includes content and features involving gambling game ads, it should be rated 17+ for this subject.

To resolve this issue, it would be appropriate to update your Rating selections in App Store Connect.

We look forward to reviewing your resubmitted app.

看到回复后,才知道原来被拒是两个原因,回复解决了一个,但另一个问题有点意外,这个app已经上线多年了,这是第一次因广告展示赌博类游戏被拒,也算巧合,赶上了。我也没多想,对app分级进行了编辑,设定为17+,然后回复说已经改好了,以为这样就没问题了。可是,对方还是快速回复,并且出现了更大的麻烦!

Hello,

In order to reduce fraudulent activity on the App Store and comply with government requests to address illegal online gambling activity, we are no longer allowing simulated gambling apps submitted by individual developers.

We found that you have submitted this app under an individual account and indicated in the Ratings section of App Store Connect that it contains Simulated Gambling. While you can no longer distribute gambling apps from this account, you may continue to submit and distribute other types of apps to the App Store.

If your app does not include gambling content, it would be appropriate to revise your app’s rating in App Store Connect to more accurately reflect the content available in your app. Once you have updated your app’s rating in App Store Connect, you can submit your app for review.

Going forward only verified accounts from incorporated business entities may submit gambling apps for distribution on the App Store. Visit the Enrollment page to learn more about enrolling an organization in the Apple Developer Program. For information on transferring an app to another developer account, please review the App transfer overview page in App Store Connect Developer Help.

As a reminder, the App Store Review Guidelines state that it is your responsibility to ensure your app complies with all legal requirements in any location where you make it available. Submitting apps designed to mislead or harm customers or evade the review process may result in the termination of your Apple Developer Program account. Review the Terms & Conditions of the Apple Developer Program to learn more about our policies regarding termination.

看到这个回复,才知道事情变得严重并复杂起来,看来前面太轻率,不能这么简单的处理,虽然,苹果已经在定级方面,将赌博和竞赛分开,可以不使用赌博类而使用竞赛类来定级为17+,但我觉得这样一定有隐患,赌博和竞赛在苹果眼里最终还是一类的,将app划分到竞赛类17+,不知道什么时候会出问题,为慎重起见,想来想去,我觉得在广告后台处理可能更合适一些,限制敏感类广告的投放。仔细想想,这样做应该可以被苹果接受。为此,到Google Admob广告后台,对该app的敏感类广告进行限制,并截图。

重新提交一个build,app不修改定级,但在备注中进行说明,并上传截图,提交审核,期待苹果接受这样的做法。备注说明如下:

Hello,

My app is not a simulated gambling app, but it sometimes shows gambling game ads. To fix the issue, I sign in Google Admob, change some setting for the app, Gambling and related ads are not allowed to be showed in my app.? Please refer to the screenshot of the app settings for ads.

I hope this setting will make the app complies with the App Store Review Guidelines. Thank you.

苹果再次审核后通过了。

设置截图

?

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